Sao Paulo, Brazil and London, UK (PRWEB UK) 26 November 2014

ISPM, a leading provider of service assurance and orchestration solutions, is going to share its expertise in the commercialisation of IoT and M2M services at TM Forum’s forthcoming Digital Disruption 2014 event, taking place Dec. 8th – 11th at the San Jose Convention Centre in San Jose, Calif.

With the title “Smart cities, smart cars, smart homes, smart networks – where is the money in the Internet of Things?” solution expert Washington Tavares will be exploring how Communications Service Providers (CSPs) can convert proof of concept and trial programmes into commercially viable and increasingly profitable services.

“The IoT represents a new way of doing things and it requires a different attitude to partnerships and business models,” said Mr Tavares. “Our experience in smart city initiatives such as Águas de São Pedro has shown, not only how CSPs have a leading role to play but also how they can convert growing interest in smart applications into revenue growth.” Mr Tavares will be delivering his talk on Thursday 11th.

ISPM has already delivered service orchestration and assurance solutions using its NetVision IoT solution for applications such as smart lighting, smart parking and eHealth. This expertise provides valuable lessons for CSPs and other stakeholders in smart city initiatives.

In particular, it is clear that interoperability between stakeholders is a key challenge in the full realisation of smart city and IoT projects. ISPM solves this challenge through the use of standard integration capabilities based on Frameworx from the TM Forum.

ISPM’s experts will also be sharing further practical insights on interoperability and smart cities in two additional sessions:

    “Building a smart city – delivering on the vision” (Wednesday 10th December)
    “Standardisation initiatives and approaches in the Internet of Things” (Wednesday 10th December)

“CSPs are increasingly investing in digital services to support the Internet of Things, requiring that they transform their businesses to cater to the complex and innovative nature of this new landscape. Best practices developed by TM Forum and its members help to accelerate such projects, relying on the experience and expertise of leaders like ISPM,” said Craig Bachmann, Senior Director, Open Digital Program, TM Forum.

The wealth of experience that ISPM has accumulated through active participation in standardisation, interoperability and deployed projects will be of great benefit to any CSP that is considering approaches to the IoT.

ISPM provides service orchestration and assurance solutions as well as technical support and maintenance for remote solutions used across the health and education sectors. In addition, ISPM is responsible for service level management of a range of services using its NetVision IoT platform, which consolidates the service assurance of digital services in a single portal.

CSPs interested in IoT and M2M applications, infrastructure and services are invited to meet ISPM at Digital Disruption 2014 or to correspond through the contact details below.

About ISPM

ISPM is a leading software vendor that specialises in service assurance, orchestration, and operations enhancement for Communications Service Providers (CSPs) and large corporations.

We are experts in delivering outstanding service assurance and orchestration solutions, enabling our customers to efficiently launch services (M2M, IoT, Cloud, etc.); enhance end-to-end customer experience (including enabling QoS for OTT services), and to optimise service performance (using Big Data analytics). Today, we actively manage more than 100,000 corporate access services with NetVision.

Our operations enhancement solution is focused on delivering tight process flows, end-customer service quality and continuous performance improvements. It leverages isolated monitoring systems, either existing or new, and delivers unique enhancements to team productivity and CAPEX control. Our NetVision operations enhancement solution is currently deployed in a range of network environments, from pure fibre to 4G LTE.

Since 1998, ISPM has served global customers, with global standards (ITIL, FCAPS, eTOM) and global partners (InfoVista, EMC, eG Innovations, Fluke Networks and QlikView). We have implemented projects in leading CSPs and in large retail, finance and infrastructure companies, supporting them in both operational efficiency and customer service.

In addition, ISPM is an active member of the TM Forum, a global, non-profit industry association focused on enabling service provider agility and innovation.


Lorenza Brescia


+44 (0) 203 7019 534

About TM Forum

TM Forum is a global industry association which helps its members transform and succeed in the digital economy. The collective experience and interests of our member community, comprised of more than 85,000 experts from 950+ global enterprises, service providers and technology suppliers drives everything we do, from thought-provoking research and publications, to practical guidance, tools and best practices, hands-on events, and training for business and IT leaders. Through three key programs – Agile Business and IT, Open Digital Ecosystem, and Customer Engagement – we provide a unique platform for our members to connect and collaborate with individuals and groups from around the world to solve key challenges and rapidly innovate to deliver new services, improve business agility, partner for success, reduce cost and risk, and enhance customer value and loyalty. To learn more about the Forum and join our digital journey as a valued member and collaborator, please visit

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